Specialists

Pain management clinics

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What is Pain Management?

The British Pain Society estimates that almost 10 million people in Britain suffer from pain almost every day which impacts their daily life. Pain management is a branch of medicine that aims to help reduce pain and manage it to allow better quality of life for those who suffer pain.

Pain management is required when pain is no longer being managed by basic interventions by you or your GP or if you are having pain with no obvious cause.

Pain management may involve- exercise, painkillers, physiotherapy, psychotherapy and CBT, a pain management program or invasive procedures like injections into joints.

Symptoms and conditions

Literature on this site is for information purposes only, please do not use it to self-diagnose or any form of self-treatment. We recommend that you see a registered healthcare professional for diagnosis and treatment plan.

Possible symptoms:

Pain that is short in duration, appears suddenly due to an identifiable cause such as an injury or infection. Pain usually resolves when injury or infection has been treated and recovers.
This is pain that continues after the initial injury or infection has recovered and persists for more than 3 months. This pain can vary from mild to severe and can fluctuate. It can have an impact on energy levels, mood and quality of life.
This is internal pain that occurs when lungs, organs within the pelvis or tummy, intestine are injured. The pain is not easily pinpointed and tends to cover a large area and can be felt as an ache or pressure
This is pain that occurs in muscles, skin, joints and bones and are usually caused by increased force, swelling or temperature. It can be cramping, sharp, or aching and occurring in a specific area.
Pain that is caused by damage or problems with the nervous system which results in pain signals misfiring. Damaged nerves can cause pain when the cause has long since healed. This type of pain is usually felt as numbness, burning, pins and needles, sensitivity or pain excessive for what is expected.

Related conditions:

Acute pain - broken bones, burns, post surgery, gum infections
Chronic Pain – arthritis, fibromyalgia, low back pain, nerve pain
Visceral Pain – endometriosis, menstrual pain, constipation
Somatic Pain – muscle strains, arthritis, osteoporosis, bone fractures
Neuropathic pain – diabetic neuropathy, multiple sclerosis, cancer, shingles

What's involved?

Consultation Process

Symptom assessment

The consultant will ask you to describe your symptoms and concerns and take a medical history.

Physical examination

The consultant will carry out an appropriate physical examination.

Tests and investigations

The consultant will arrange appropriate tests and investigations such as blood tests and imaging.

Our Specialists

Dr Nofil Mulla Consultant Pain Physician

Dr Nofil Nisar Mulla is a leading consultant pain physician and intervention specialist, and clinical lead for the in...

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FAQs

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Do my NHS records get transferred to Virtually?

No. However, to provide Virtually clinicians as much information as possible to provide you with the best care possible, we would ask you to allow us to have temporary electronic access to your medical records. We will give you simple instructions on how to give our clinicians access if needed.

Is Virtually right for me?

Virtually is a great service for anyone who doesn’t currently have a GP or who struggles to get an appointment with their existing NHS GP. The app is built for people of all ages and backgrounds. If you like the idea of speaking to a clinician online from the comfort of your own home or workplace then use Virtually. We have online appointments available Monday to Sunday. You won’t be giving up the ability to see your own GP. Any virtually consultation will be forwarded to your NHS GP.

Can I choose whether I speak with a male or female clinician?

Yes. Not only can you choose whether your clinician is male or female, but you can also choose the specific person you wish to speak with. We’ll display a list of the available clinicians, and you can choose the doctor or nurse you want to speak to. That means if they are available you can speak to the same clinician every time.

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How does it work when things can’t be done digitally?

Sometimes we may need to see you in person. For example, for vaccinations, smear tests or to carry out an appropriate physical examination. If we need to see you in person, we’ll ask you to book an in-person appointment by calling or emailing our patient support team.

Can you refer me to a hospital near me?

If you need to be seen at a hospital our doctors will refer you to any NHS or private hospital in England of your choice (although most patients choose a hospital near their home or workplace).

Do I have to switch from my current GP?

No. Virtually is not an NHS service. We will liaise with your current GP with your permission to ensure your NHS medical records are kept up to date.

Where is your clinic?

If you do need to see a doctor in person, our specialists see patients both in consulting rooms and at private hospitals in and around London.

How long are the appointments?

Unlike most GP appointment slots which are 10 minutes. Virtually appointments are at least 30 minutes long allowing enough time to address the nature of your condition or symptoms.

How soon can I get an appointment?

We have clinicians available within an hour for digital appointments. In-person appointments may be a slightly longer wait.

How do prescriptions work?

A private prescription will be sent to you online, within one hour of your consultation.

Who are the clinicians?

Our team of clinicians are made of GPs, Pharmacists, Physicians Assistants and Nurses, all of whom are employed by Virtually. All our clinicians are UK based with some working remotely.

Can I see you face to face?

For some conditions we may request to see you in person at our clinic. You are always welcome to book a face-to-face appointment with our team if you wish, however you may have to wait slightly longer for in-person appointments than you do for digital appointments.

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