General surgery

For instant access to high quality, regulated healthcare the costs of the service are very reasonable. Our service is linked to healthcare insurance providers and your medical care from Virtually maybe covered by your health insurance. Interest free payment plans are also available.

No. However, to provide Virtually clinicians as much information as possible to provide you with the best care possible, we would ask you to allow us to have temporary electronic access to your medical records. We will give you simple instructions on how to give our clinicians access if needed.

Virtually is a great service for anyone who doesn’t currently have a GP or who struggles to get an appointment with their existing NHS GP. The app is built for people of all ages and backgrounds. If you like the idea of speaking to a clinician online from the comfort of your own home or workplace then use Virtually. We have online appointments available Monday to Sunday. You won’t be giving up the ability to see your own GP. Any virtually consultation will be forwarded to your NHS GP.

Yes. Not only can you choose whether your clinician is male or female, but you can also choose the specific person you wish to speak with. We’ll display a list of the available clinicians, and you can choose the doctor or nurse you want to speak to. That means if they are available you can speak to the same clinician every time.

All of the personal or sensitive information we hold about you is protected by encryption and held in secure UK-based data centres. We ask you to not share the password to your Virtually account with anyone to ensure the security of your account.

Sometimes we may need to see you in person. For example, for vaccinations, smear tests or to carry out an appropriate physical examination. If we need to see you in person, we’ll ask you to book an in-person appointment by calling or emailing our patient support team.

If you need to be seen at a hospital our doctors will refer you to any NHS or private hospital in England of your choice (although most patients choose a hospital near their home or workplace).